Policies / Last updated 12 November 2026
Privacy policy
What personal information we collect when you inquire or book, why we need it, who receives it, and your privacy rights.
Our commitment to your privacy
At My Ocean Tours, we believe travel planning should be private, transparent, and secure. We comply with applicable United States federal and state privacy statutes, including the California Consumer Privacy Act (CCPA) as amended by the CPRA, and the Children's Online Privacy Protection Act (COPPA).
What information we collect
When you browse this website
We collect zero identifying personal data. Our website operates with:
- No tracking cookies or advertising pixels
- No behavioral heat-mapping scripts
- No third-party analytics trackers
- No user account or password requirements
Your search selections (departure port, destination, month, guest count) are processed strictly in your local browser URL address bar and are not stored in any external database.
When you submit a booking request
When you voluntarily use our booking request form, we collect:
- Your name, telephone number, and email address;
- Your preferred sailing route, month, guest count, and stateroom type; and
- Any optional travel notes you provide (such as accessibility requests or celebrations).
The booking form securely transmits your request to our team at contact@myoceantours.com so we can check cabin availability and prepare your quotation.
When you confirm a cruise reservation
To secure an official reservation and comply with U.S. Department of Homeland Security and cruise line manifest requirements, we collect:
- Full legal names, birth dates, gender, and citizenship for every traveler;
- Government travel document details (passport number, state ID number, issuing authority, and expiration date);
- Emergency contact information;
- Necessary accessibility or dietary requirements requested for traveler safety; and
- Payment billing details necessary to process approved deposits and balances.
How we use your information
We use your personal information solely for legitimate travel fulfillment purposes:
- Communicating with you regarding cruise quotes, sailing dates, and cabin options;
- Booking, ticketing, modifying, or canceling reservations with your chosen cruise line;
- Fulfilling legal passenger manifest reporting required by U.S. Customs and Border Protection (CBP) and port authorities;
- Delivering critical pre-embarkation instructions, e-tickets, and luggage tags; and
- Protecting against fraudulent transactions.
We do not sell, rent, or monetize your personal information to third-party data brokers, advertisers, or marketing agencies.
Who receives your data
Your information is disclosed strictly to trusted travel partners necessary to execute your cruise:
- The cruise line operating your vessel, which requires passenger information for immigration and manifest manifests;
- Accredited payment processors and merchant banks to securely process authorized charges; and
- Law enforcement or regulatory authorities only when strictly required by enforceable subpoena or federal law.
Protection of children's privacy (COPPA)
Our services are directed toward adults. When bookings involve minor children, we collect personal information about minors exclusively with the verified consent of the traveling parent or legal guardian.
Your privacy rights
Under applicable U.S. state privacy laws, you have the right to:
- Request access to the specific categories and pieces of personal information we maintain about you;
- Request correction of inaccurate personal records;
- Request deletion of your personal data, subject to legal record retention requirements for financial and tax audits; and
- Opt out of any future marketing communications at any time.
To exercise these rights, contact our privacy team directly at contact@myoceantours.com.