Policies / Last updated 12 November 2026
Disclaimer and fraud warning
The limits of information on this website, travel safety advisories, and how to verify legitimate transactions.
Protect yourself from travel booking fraud
Online travel scams are prevalent, and cruise reservations are a frequent target of phishing and payment fraud. Protect your vacation investment with these safeguards:
- Verify payment methods: Legitimate payments arranged through My Ocean Tours are processed strictly via secure, verified merchant credit card links or authorized direct merchant charges in the official business name of My Ocean Tours. We will never ask you to send peer-to-peer wire transfers (Zelle, Venmo, CashApp, Western Union) or pay using retail gift cards.
- Verify our contact information: Our sole official website is myoceantours.com. Our verified corporate contact channels are contact@myoceantours.com and +1 (800) 555-0199.
- Always demand an itemized written quote: Every authentic payment request from our agency corresponds to a written quotation itemizing the vessel name, sailing date, stateroom category, passenger names, and breakdown of cruise fare and port taxes.
- Never disclose sensitive security credentials: We will never ask you for online banking passwords, credit card PIN numbers, or two-factor SMS verification codes.
- Beware of high-pressure sales tactics: Flash discounts requiring payment within minutes or rates drastically below standard cruise line pricing are common indicators of fraudulent activity.
If you receive a suspicious solicitation purporting to represent our company, do not transfer funds. Contact us immediately at contact@myoceantours.com. If you suspect you have been the victim of fraud, immediately notify your financial institution, file a complaint with the Federal Trade Commission (FTC) at ReportFraud.ftc.gov, and report internet scams to the FBI Internet Crime Complaint Center (IC3) at ic3.gov.
Agency status and carrier responsibility
My Ocean Tours is an independent travel booking agency. We do not own, manage, or operate ocean cruise vessels, aircraft, ground transportation, or port terminals. The cruise line operating your specific sailing assumes sole responsibility for vessel navigation, on-board dining, entertainment, cabin accommodations, and maritime passenger safety.
Rates, availability, and itineraries
Itinerary schedules, stateroom categories, and fares displayed on this website reflect typical cruise offerings. They do not constitute a legally binding offer or guarantee of space. Cruise lines dynamically adjust pricing, port arrival times, and sailing dates based on availability and operational considerations. A binding reservation is established only upon receipt of an official cruise line reservation number and written confirmation.
Official travel and health advisories
Port guides, travel articles, and planning documents on this website are authored in good faith as general informational resources. Travel rules change frequently:
- U.S. and foreign passport, entry visa, and health requirements change over time;
- Operating days and admission hours for shore excursions and cultural monuments vary; and
- Weather and ocean sea states described reflect historical climate averages, not guaranteed weather forecasts.
Travelers are responsible for reviewing official advisories published by the U.S. Department of State (travel.state.gov) and the Centers for Disease Control and Prevention (CDC) Cruise Traveler Health notices before departure.
Nothing on this website constitutes formal legal, immigration, or medical advice. Consult with a qualified healthcare professional regarding motion-sickness medications and fitness to travel.
Independent shore activities
Shore excursions, taxi tours, water sports, and beach clubs arranged independently of your cruise line are operated by independent third-party vendors. Unless an excursion is explicitly booked and confirmed on your official cruise line reservation, My Ocean Tours is not responsible for vendor performance, personal injury, or property loss.
External links
Where our website links to external third-party sites (such as government immigration portals or airline schedules), we do not control and are not responsible for the content, privacy practices, or accuracy of those external domains.